Veda Coda's Terms & Conditions

Updated on: 21/01/2025

Adults

  1. The agreement to work on the issues presented by the client in no way guarantees a cure.
  2. Appointments are charged in advance unless otherwise agreed.
  3. Fees are payable via bank transfer (contact me for payment details), Paypal or Sumup. Payable in advance of the session or in person if using the Sumup card reader option. Please inform me which payment option you wish to choose before the session.
  4. In the event that no notice, or less than 24 hours notice of cancellation of an appointment is given, no refund will be eligible. Any appointment cancelled by the therapist will not be charged.
  5. If the session is in person and less than a week's notice is given, the therapist reserves the right to deduct the room rental fee from the refund.
  6. Sessions will be scheduled at the mutual convenience of the therapist and the client.
  7. Contact between sessions may be by email or text (between the hours of 10am - 6pm), you may email or text the therapist with important news, or if you are experiencing some difficulties and would like support related to your treatment. If required, a brief telephone call may be arranged for this purpose and may be requested by email or text. The therapist may email or text you if there is something to share in between sessions.
  8. I am not trained in crisis therapy and therefore cannot offer a crisis service. Please make contact with your GP or A&E if you are in crisis. In addition the Samaritans offer a free 24 hr, 365 day crisis service, they can be contacted on 116 123 or text Shout 85258
  9. Behaviour by the Client, which is deemed to be antisocial by the therapist, will cause the immediate cessation of treatment.
  10. Confidentiality will be maintained in all but the most exceptional circumstances. These can only include: legal action (criminal or civil court cases where a court order is made demanding disclosure – includes coroner’s courts) and where there is a good cause to believe that not to disclose would cause danger of serious harm to self or others. Most standards of confidentiality applied in professional contexts are based on the Common Law concept of confidentiality where the duty to keep confidence is measured against the concept of ‘greater good’. The sharing of anonymous case histories with supervisors and peer-support groups is not a breach of professional confidentiality. The sharing of open case histories with supervisors and any referring NHS medical practitioner is also not a breach.
  11. Notes of sessions will be kept and are available for the Client to view, but not removed from the Therapist’s premises, at a mutually convenient time and with reasonable notice.
  12. Sessions may be recorded. Prior to any recording, your agreement will be sought. Recordings will remain confidential in all but the most exceptional circumstances described in Clause 10 above.
  13. The Client confirms that they are not suffering from any diagnosed psychiatric condition, psychological illness or epilepsy and are not under the supervision of a psychiatrist. By signing below, the client confirms that they have never been diagnosed with any such conditions including schizophrenia, bi-polar disorder, personality disorder, narcolepsy, any form of psychotic episode and that any current or previous history of psychiatric or psychological illness or epilepsy has been disclosed on the therapist’s client information form.
  14. The client confirms that they understand that Hypnotherapy MP3 files provided for the client by the therapist for use by the client in between sessions should not be listened to whilst driving, operating machinery or undertaking any other activity where concentration is required. Any such MP3 file provided is for the client’s personal use and must not be lent, copied or sold under any circumstances.
  15. These terms are governed by the law of England & Wales and are subject to the exclusive jurisdiction of the Courts of England and Wales.
  16. The therapist is a member of the National Council for Hypnotherapy (NCH) and is bound by their code of ethics and conduct. You have access to their complaints procedure by going to the website https://www.hypnotherapists.org.uk/
  17. The therapist is a member of the Complementary & Natural Healthcare Council (CNHC) and is bound by their code of ethics and conduct. You have access to their complaints procedure by going to the website https://www.cnhc.org.uk/
  18. The data will not be shared with any other party other than in exceptional circumstances as noted in clause 10 above.
  19. The therapist will only contact you regarding the session or any resources relating to a session. You will not be contacted regarding any marketing unless otherwise agreed to.
  20. If I see you somewhere outside of our sessions, to ensure your confidentiality, I will not approach you or act as if I know you. However, if you acknowledge me then I will acknowledge you. Although the therapeutic relationship is friendly it is not the same as friendship, so in order to keep our therapeutic space the confidential and safe experience that you and your child deserve, I avoid any kind of dual relationship with current and former clients.

Young people

  1. The agreement to work on the issues presented by the client in no way guarantees a cure.
  2. Appointments are charged in advance and price agreed beforehand.
  3. Fees are payable via bank transfer (contact me for payment details), Paypal or Sumup card reader and payable in advance of the session unless using the card reader which will be payable during the session. Please inform me which payment option you wish to choose before the session.
  4. In the event that no notice, or less than 24 hours notice of cancellation of an appointment is given, no refund will be eligible. Any appointment cancelled by the therapist will not be charged.
  5. If the session is in person and less than a week's notice is given, the therapist reserves the right to deduct the room rental fee from the refund.
  6. Sessions will be scheduled at the mutual convenience of the therapist and the parent/guardian.
  7. Contact between sessions may be by email or text (between the hours of 10am - 6pm), mostly limited to appointment changes only . The therapist may email or text you if there is something to share in between sessions.
  8. I am not trained in crisis therapy and therefore cannot offer a crisis service. Please make contact with your GP or A&E if you are in crisis. In addition the Samaritans offer a free 24 hr, 365 day crisis service, they can be contacted on 116 123 or text Shout 85258.
  9. Behaviour by the young person and/or parents/guardians, which is deemed to be antisocial by the therapist, will cause the immediate cessation of treatment.
  10. Confidentiality will be maintained in all but the most exceptional circumstances. These can only include: legal action (criminal or civil court cases where a court order is made demanding disclosure – includes coroner’s courts) and where there is a good cause to believe that not to disclose would cause danger of serious harm to self or others. Most standards of confidentiality applied in professional contexts are based on the Common Law concept of confidentiality where the duty to keep confidence is measured against the concept of ‘greater good’. The sharing of anonymous case histories with supervisors and peer-support groups is not a breach of professional confidentiality. The sharing of open case histories with supervisors and any referring NHS medical practitioner is also not a breach.
  11. When working with a child under 14, confidentiality is between me, you and your child as well as within my relationship with my supervisor (your personal details i.e., your name and address are not discussed in supervision). Children from age 14 onwards, would usually be classed as ‘Gillick Competent’ where they are seen as old enough to make decisions for themselves about their lives, so details will not be shared with you unless permission is given by your child. I encourage open dialogue between the child and the parent / guardian as this can often enhance outcomes. Some exceptions apply as detailed below;
  12. Information about a child or adult, who I believe, is, or who may be at risk of, significant harm. I will seek to respect your wishes unless this may compromise the safety of the person at risk. If you disclose planned serious harm to yourself or others. I will encourage you to speak to others, such as your GP, but I may consider acting on your behalf and this may be without your consent. (And this also may be after our sessions have ended if the ending is unplanned).If you tell me information about offences as required by law. A Judge also has the power to subpoena counselling notes in the event of a court case. Notes of sessions will be kept and are available for the client and/or parent/guardian to view, but not removed from the Therapist’s premises, at a mutually convenient time and with reasonable notice.
  13. Sessions may be recorded. Prior to any recording, your agreement will be sought. Recordings will remain confidential in all but the most exceptional circumstances described in Clause 10, 11 & 12 above.
  14. The Client and/or parent/guardian confirms that the client is not suffering from any diagnosed psychiatric condition, psychological illness or epilepsy and is not under the supervision of a psychiatrist. By signing below, the client confirms that they have never been diagnosed with any such conditions including schizophrenia, bi-polar disorder, personality disorder, narcolepsy, any form of psychotic episode and that any current or previous history of psychiatric or psychological illness or epilepsy has been disclosed on the therapist’s client information form.
  15. The client and/or parent/guardian confirms that they understand that Hypnotherapy MP3 files provided for the client by the therapist for use by the client in between sessions should not be listened to whilst driving, operating machinery or undertaking any other activity where concentration is required. Any such MP3 file provided is for the client’s personal use and must not be lent, copied or sold under any circumstances.
  16. These terms are governed by the law of England & Wales and are subject to the exclusive jurisdiction of the Courts of England and Wales.
  17. The therapist is a member of the National Council for Hypnotherapy (NCH) and is bound by their code of ethics and conduct. You have access to their complaints procedure by going to the website https://www.hypnotherapists.org.uk/
  18. The therapist is a member of the Complementary & Natural Healthcare Council (CNHC) and is bound by their code of ethics and conduct. You have access to their complaints procedure by going to the website https://www.cnhc.org.uk/
  19. Your signature below gives consent to the collection and storage of the client’s personal data by the therapist for the purpose of confidential client notes. This data will not be shared with any other party other than in exceptional circumstances as noted in clause 10, 11 & 12 above.
  20. The therapist will only contact you regarding the session or any resources relating to a session. You will not be contacted regarding any marketing unless otherwise agreed to.
  21. If I see you somewhere outside of our sessions, to ensure your confidentiality, I will not approach you or act as if I know you. However, if you acknowledge me then I will acknowledge you. Although the therapeutic relationship is friendly it is not the same as friendship, so in order to keep our therapeutic space the confidential and safe experience that you and your child deserve, I avoid any kind of dual relationship with current and former clients.